In Episode 10 of PR and Other Deadly Sins, Mark and Bob move around a little bit, from potential social media crises (social media spasms?!) to social media crises in full spasmodic glory, to the cries and whispers of the “mob mentality” to the difference between Occupy and the anti-apartheid movements.
Potential crisis: AAA’s confusing “Tipsy Tow service” for New Year’s Eve 2011, as chronicled by Shelly Kramer’s V3 Marketing blog.
Crisis in full spasm: GoDaddy and SOPA (with reminiscences of elephant scandals and sexist ads).
Happy New Year, all!
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